Make the smart call.
Do yourself a favour and simplify your office telephony, moving from traditional phone lines and restrictive phone systems to a next-generation phone system… for less!
OMNIconnect has partnered with leading business VoIP provider Vonex (ASX:VN8) to offer feature-rich next-generation phone systems over OMNIconnect’s superior business internet.
Enjoy the flexibility and freedom of a PBX without the setup and ongoing support costs.
Average cost saving 50% over traditional phone lines.
Decentralize your PBX – Work anywhere with an internet connection.
- Included Support
Make changes to your hosted PBX configuration with no charge by simply sending an email or calling Vonex.
If you understand what this would mean for your business, it’s a ‘no brainer’.
If you don’t… keep reading.
- Simultaneous Ring (Twinning)
Eliminate or reduce the cost of a receptionist by having your clients automatically queued and directed to the correct department or user, and educate your clients about your business whilst they are on hold.
- Conference Room
Order a ‘conference room’ for a low set monthly fee which you can use any time of day or night. Simple to use as your conference participants call in to a local number at the scheduled time with only standard call charges applying. No expensive set-up charges, or exorbitant call charges.
- Keep Remote Workers Connected
An extra extension can be created for a worker operating from home so they can take calls as if they were in the next office. Those travelling overseas can connect via a hotel wireless connection via their laptop and still be ‘in the office’.
- Voicemail to Email
Converting your messages to email means you can listen to them anytime anywhere, even with a smartphone in the field
- Multiple Extensions per Handset
One employee can answer calls for multiple company entities or departments.
- Plans Starting from $14.95/m
Mix and match plans among staff depending on call usage patterns.
ONdesk Line and Phone Lease Plans from $30 per month.
The easiest way to move to VoIP.
No upfront hardware costs. Includes handset, line and UNLIMITED calls on a 36-month lease to own plan for $30/month.
- Handset Lease (Desk Yealink T53W or Cordless Yealink W60P)
- Unlimited Local and National Calls
- Unlimited calls to Mobiles
- Hosted PBX
- 1 Hunt Group
- Voicemail to Email
- Free standard programming of phone system
- Free support for all changes to your phone system
- Upgrade to a Yealink T54W ($40/m), or T57W ($50/m)
- Own hardware at end of term or buy you your handsets outright and sign up for the ONdesk LITE $25/m plan.
- See plans below
6 More Big Reasons to Switch to VoIP.
- Lower Cost
VoIP services are cheaper than traditional phone lines and offer the flexibility to add or remove as necessary.
VoIP can be accessed anywhere in the world where you can access the internet. VoIP systems are perfect for flexible office hours and high mobility.
- Feature Rich
Our PBX offers many features that are exclusive to us. Multi-party calling, call waiting/forwarding/caller ID blocking/whisper mode to name a few of the 99 features.
Our PBX allows for an almost unlimited number of lines. Future-proof your business as you grow. A Vonex PBX is the only phone system you will ever need.
- Easy Installation
The Vonex PBX is designed for minimum disruption. Our phones are pre-programmed before they arrive, so they are simply plugged in and ready to use!
Our PBX is not fixed to a location but hosted on the Internet, and this allows you to access your office anywhere. Great for staff on flexible working hours.
Hosted PBX Features.
- Standard Hosted PBX Features
Ring groups, caller ID, auto attendant, hunt group, paging, call forward busy & no answer, DND, call park/pick up, music on hold. Voicemail (to email).
- Optional Hosted PBX Features
Conference ‘room’: $10 per month, Complex (non-standard). Hosted PBX setup: $10 per handset.
VoIP Phone Line Only Plans from $14.95 per month.
BYO your own VoIP phones, or purchase new handsets from the Vonex range.
Do you already have VoIP handsets for a SIP PBX? We can provide you with single VoIP lines or SIP lines to your PBX. Please see our plans below.
Questions about VoIP?
Your questions answered.
- What is VoIP?
Voice over Internet Protocol or VoIP allows you to make phone calls using an Internet connection and can completely replace a traditional phone line, reducing your telecommunications costs
- Do we need new handsets?
You will require VoIP compatible handsets to use Vonex VoIP plans, or a VoIP ready PBX if you would like to use a VoIP SIP Trunk. Vonex have a range of compatible handsets, but you can also BYO handset.
- Can I use VoIP if there is a power outage?
Since the internet is required to make a phone call, we recommend you install a battery UPS to support your router, network, and handsets to ensure uninterrupted service. Speak to us if you would like assistance with purchasing a UPS.
- Can I call 000 during a power outage?
Not unless you have an alternate power source to your router, network, and handsets. We recommend installing a UPS to minimise interruptions to your business during power outages.
- Does voicemail work when there is a power outage?
Yes, your incoming calls will be diverted to voicemail during outages.
- Which broadband plans do you recommend for VoIP?
While all our Broadband Internet plans will support VoIP, we recommend our Business Broadband plans which have SLA guarantees and VoIP Priority.
- What are the international call costs?
IP Voice International Rates
- What SIP line plans do you offer?
Capped Business SIP Plans
- What Fax line plans do you offer?
See ‘Faxing over VoIP’ FAQ below
Questions about Faxing over VoIP?
- Fax to Email – $10 per month
Emails are sent from email@example.com with a PDF attachment to the customer’s nominated email address, the customer, can have multiple email addresses, these are separated by a comma.
- Virtual Fax – $24.95 per month
This is a fax to email with an outbound portal attached; the customer can log in to https://fax.vonex.com.au to access their outbound portal as well as inbound check faxes and sent items, the customer can access multiple virtual faxes from the same portal. Virtual Fax Brochure
- ATA Fax – $24.95 per month
This is a product which the customer can connect a fax machine directly to ATA and send and receive faxes as they would on a PSTN service, there is no inbound portal or email option with this service.
Discover Real Broadband Internet!
OMNIconnect Business Broadband internet operates completely independently of the nbn and existing phone lines and is purpose-built for business. It will provide you with a fast, stable and consistent internet connection and is designed not to suffer from the congestion and unpredictability of consumer-grade broadband. We’re so confident you’ll love it, we guarantee it:
If you’re not happy with the performance in the first 30 days, we’ll not hold you to the contract.