Support
OCDC is ideally located to keep your data safe.
OCDC is ideally located to keep your data safe.
Support Contacts
24/7 EMAIL SUPPORT
support@omniconnect.com.au
support@omniconnect.com.au
BUSINESS HOURS PHONE
1300 662 457
1300 662 457
Join our clients for reliable support and service
- “Since coming on board with OMNIconnect our internet reliability problems have completely gone away, the connection is rock solid with low latency. The increased bandwidth has also dramatically reduced the time it takes our customers to download software from our servers. OMNIconnect’s staff are friendly and attentive, when we have requested a few configuration changes they have been actioned extremely fast.
Ben Howell – Environmental Monitoring Solutions - “Just a quick note to thank you and your team for the excellent support responses that you have provided to Mesch Engagement on behalf of [client name withheld] over the past week or so. Your customer service levels have far exceeded my experiences with other hosting providers. Your timeliness and can-do attitude to our requests for assistance have made the transition for [client name withheld] to their new site effortless for them and without any major issues. We have appreciated your involvement in this process.
Mesch Engagement - “I love dealing with OMNIconnect because of the personal touch they put into a technical industry. They are always quick to respond, they give the information I need and make website and server hosting easy!! I would definitely recommend them to those wanting trustworthy server and website hosting. I don’t know any other Australian companies whose expertise and custom support comes close!
Felicity – Metrix Operations - “OMNIconnect were one of the very few providers who understood our technical needs and did not try to fit us into a template. The company listened to us, was prepared to make recommendations about how we should do things but was always prepared to listen to us. The relationship with OMNIconnect has grown to become a close collaboration between our teams and theirs. Given the demanding technical issues we have faced in the growth of our operations it has been good to have the team at OMNIconnect by our side as we have grown and as our systems have evolved. ...Read more
Anthony Sutton – Lateral Plans - “We would consider OMNIconnect as the only boutique DataCentre hosting provider in Melbourne, having looked at all the others. Staff/support staff were friendly, approachable and very accommodating.
Steven Cole – CUE IT - “For quality and timely service delivery, OMNIconnect is highly recommended. Their team of friendly sales and engineering staff are skilled at delivering a wide range of hosting and networking services that are backed up by terrific customer service.
Mark Ackland – Penguin Books - “I’ve been very happy with the team at OMNIconnect. My colleagues and I have always found them responsive, friendly and always willing to help us with any issues or questions we might have. The thing that has impressed us has been their co-operative nature which has helped us in our transition. The service is also very cost-effective and we are able to pass the advantage on to our clients. A trustworthy company that I would highly recommend for data storage and hosting. Thank you!
Dominic Vivarini – Web Alive - “OMNIconnect has been our internet service provider for more than 8 years, and we have no intention of ever switching. OMNI provide us with a reliable, business grade service that is flexible enough to scale to our ever changing service requirements. We have also experienced a near 100% up time which makes OMNIconnect our number 1 recommendation to anyone looking for high quality, business grade internet solutions.
Simon Fedek – Excel Australasia - “OMNIconnect has demonstrated a superior level of service and efficiency in the delivery of Internet services to 101 Collins Street and we are proud to be associated with you to this end. We look forward to our ongoing relationship with your excellent company.
Peter Young – 101 Collins - “Since day one our relationship with OMNI has continued to grow as our organizational requirements for hosting services has increased. At each stage OMNI has been able to provide exceptional service and clear-cut solutions to meet our needs. OMNI customer focus has made our dealings with them effortless and any issues faced have always been resolved with ease and efficiency.
Pearson Education - “The OMNIconnect team is quick to respond to queries, takes immediate action if support is required and can explain service solutions without hiding behind a wall of technical jargon. I would have no problem in recommending OMNIconnect’s services.
Luella Paine – Youthcentral - “As a result of an intensive ISP search and comparison, OMNI came as a front runner by a mile due to a very reliable and fast infrastructure.
Nazeh Calil – Pearson - “Based on our experience we would definitely recommend the OMNIconnect data centre as one of, if not the best, value data centre in Melbourne.
Will Kruss – VPS Blocks - “Omniconnect was introduced to us through our network contractor and we have not looked back since. The customer service is great with good response time when needed. I would recommend Omniconnect if you are looking for an ISP.
Wai Choong Liew – Premium Beverages - “During the time we’ve been using OMNIconnect we’ve continued to grow the services we offer that depend on equipment in the data centre and throughout this OMNIconnect has worked effectively with us to meet our needs and deal with various stages of growth. We have no hesitation in recommending OMNIconnect to others.
Nathan Warnecke – ITRO - “As a reseller of various cloud services, Omni has provided me very good support, tech guys are quite knowledgeable and very helpful… I will definitely recommend clients to Omni. I have already referred a few clients who are very happy with the services you offer thus far.
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